Mania Casino Privacy Policy
At Mania Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and use our platform at mania-casino.io. By accessing our services, you agree to the practices described in this document. We encourage you to read this policy carefully and contact us at support@mania-casino.io if you have any questions about how we handle your data.
Who We Are
We operate Mania Casino as an online gaming and entertainment platform licensed under the Autonomous Island of Anjouan (Comoros), where all applicable legal matters are governed. Our platform is accessible in multiple languages including English, German, Spanish, French, Swedish, and Dutch, serving players across Europe and international English-language markets. At Mania Casino, we are committed to safeguarding the personal information of every user who registers and plays with us.
Information We Collect
When you create an account or use our services, we may collect the following categories of personal data:
- Full name, date of birth, and contact details including email address
- Account login credentials and security information
- Payment information including card details and cryptocurrency wallet addresses used for deposits and withdrawals
- Identity verification documents such as government-issued ID, selfies with ID, and proof of address
- Source of funds documentation when required under Enhanced Due Diligence (EDD)
- Gaming activity, transaction history, and wagering records
- Technical data such as IP address, browser type, device identifiers, and connection data
- Communications you send us via live chat or email
We collect this information directly from you during registration, through automated technologies when you browse our platform, and occasionally from third-party verification or fraud prevention services.
How We Use Your Information
At Mania Casino, we use the personal data we collect for the following purposes:
- To create and manage your account and verify your identity
- To process deposits and withdrawals through fiat and cryptocurrency payment methods
- To comply with our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations
- To administer bonuses, promotional offers, and our loyalty programme — The Godfather's Lounge
- To provide 24/7 customer support via live chat and email
- To detect and prevent fraud, money laundering, and unauthorised access
- To send you relevant communications about your account, promotions, and updates
- To improve our platform and personalise your experience
- To enforce our Terms and Conditions and comply with applicable law
Know Your Customer (KYC) and Due Diligence
Our Mania Casino platform operates a three-level KYC framework: Simplified Due Diligence (SDD), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD). Verification may be triggered when your lifetime deposits exceed €2,000, upon your first withdrawal request, or when our compliance team identifies suspicious activity on your account.
We may request the following documents at any time:
- Government-issued photo ID (passport, national ID card, or driving licence)
- A selfie holding your ID document
- Proof of residential address (utility bill or bank statement dated within the last three months)
- Proof of the payment method used for deposits
- Documentation confirming the source of your funds
We take these measures seriously because they protect both you and the integrity of our platform. Failure to provide requested documentation may result in delays or suspension of your withdrawal requests.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. At Mania Casino, cookies help us remember your preferences, maintain session security, and analyse how players interact with our site. You may manage or restrict cookies through your browser settings, although doing so may affect some features of our platform.
We use the following types of cookies:
- Essential cookies — necessary for the platform to function correctly
- Analytical cookies — help us understand user behaviour and improve our services
- Marketing cookies — used to deliver relevant promotional content
- Preference cookies — remember your language and regional settings
Data Sharing and Third Parties
We do not sell your personal data to third parties. However, at Mania Casino, we may share your information with trusted partners and service providers in the following circumstances:
- Payment processors and financial institutions facilitating your deposits and withdrawals
- Identity verification and KYC service providers
- Fraud detection and cybersecurity partners
- Game software providers powering our casino library
- Regulatory authorities and law enforcement agencies when required by law
All third parties we work with are required to handle your data in compliance with applicable data protection standards and our contractual agreements with them.
Data Retention
We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. At Mania Casino, we are required to keep certain records — including transaction histories and KYC documentation — for a minimum period following account closure, in accordance with applicable AML and financial regulations.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your data, subject to legal retention requirements
- The right to object to or restrict certain types of data processing
- The right to data portability where technically feasible
- The right to withdraw consent where processing is based on consent
To exercise any of these rights, please contact our support team at support@mania-casino.io. We will respond to your request within a reasonable timeframe in accordance with applicable law.
Security Measures
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our Mania Casino platform uses encryption, secure servers, and regular security audits to maintain the integrity of your information. However, no method of electronic transmission or storage is entirely risk-free, and we cannot guarantee absolute security.
Restricted Access and Prohibited Use
Our services are strictly prohibited for individuals under the age of 18. We also do not accept players from the United States, the United Kingdom, France, and all FATF-blacklisted nations. At Mania Casino, we reserve the right to deny access to additional regions at our discretion. The use of VPNs or proxy services to conceal your true location in order to access our platform is strictly prohibited and may result in account suspension and forfeiture of funds.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will notify you via email or a prominent notice on our website. We encourage you to review this policy periodically. Your continued use of our Mania Casino platform following any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to reach out to our team. At Mania Casino, we are available around the clock to assist you via live chat or by email at support@mania-casino.io. We are committed to addressing your concerns promptly and transparently.
Content updated: July 13, 2026